Our shirts are expertly crafted and dispatched directly from our US-based facilities, located in San Jose, California; Dallas, Texas; Las Vegas, Nevada; and Springfield, Virginia. Additionally, we have a manufacturing unit in Ensenada, Mexico, ensuring a blend of quality and efficiency in every product
Transit Time, Handling, and Order Cut-Off Time Domestically:
- Estimated Transit Time: 5-7 Working Days (Monday to Saturday)
- Handling Time: 1-2 Working Days (Monday to Saturday)
- Order Cut-Off Time: 5:00 pm (GMT-05:00) Eastern Standard Time (New York)
Delivery Terms
We utilize DHL and USPS Shipping services for our product deliveries.
Shipping Costs
Shipping Cost: $6.99 (All prices and figures are in USD dollars.)
Tax Information
We do not impose any membership charges or taxes.
Shipping Time and Cost
After successful payment and order confirmation, you will receive an estimated delivery time and shipping cost on your order confirmation page. An order confirmation message will also outline the estimated processing time.
Our warehouse will require 1-3 days to process your order. You’ll be notified once your order is shipped. A shipment notification will provide you with the estimated delivery time for each package upon shipment. Additionally, we will supply you with the tracking number when ready. This estimated delivery time can also be viewed under each package in your order history.
While your order is generally expected to arrive within the estimated delivery time, please note that the actual delivery date may be influenced by flight arrangements, weather conditions, and external factors. Refer to the tracking information for the most current delivery date.
Change of Address
Please be advised that we are unable to modify the delivery address once an order is in transit. If you require an address change, kindly contact us within 12 hours of placing your order at support@casnafashion.com.
Multiple Addresses
Regrettably, we do not support shipping to multiple addresses for a single order. If you wish to have items delivered to different addresses, please place separate orders. You can reach out to us via email at support@casnafashion.com for assistance.
Incorrect Address
Should you provide an incorrect address during checkout, and the product is returned to us, you will be responsible for the shipping costs associated with re-sending the product. Kindly contact us at support@casnafashion.com for further instructions.
Delays
While we aim to ensure timely deliveries, there may be instances of delay. We will promptly inform you if the order encounters a delay exceeding 11 business days.
Tracking an Order
Upon shipment, your order will be assigned a tracking number, enabling you to track its progress until delivery. You can track your order on our Order Tracking Page.
Parcels Damaged in Transit
If you discover that a package is damaged during transit, we recommend rejecting the delivery if feasible and contacting our customer service. Should the package be delivered without your presence, please reach out to our customer service team via email at support@casnafashion.com for further guidance.
Please bear in mind that, although we endeavor to maintain the estimated delivery time, external factors like flight schedules, weather conditions, etc., may influence the actual delivery date. For the latest updates, refer to the tracking information.
Address: 2751 Hampton Cir W, Delray Beach, Florida, 33445, United States.
